At Blossom Financial Ltd, your privacy is of paramount importance to us. We are committed to protecting your personal information and handling it in accordance with the Privacy Act 2020.   We will not disclose any confidential information obtained from or about you to any other person, except in accordance with our Privacy Policy.

What information we collect

We may collect personal information such as your name, contact details, identification information, financial position, and lending requirements. This allows us to provide mortgage and financial advice tailored to your needs.  We usually collect information directly from you, but may also obtain it (with your consent) from: banks and lenders, credit reporting agencies, employers or other authorised parties.

How we use your information

We use your information to:  assess your financial situation and provide advice, arrange lending or other financial services, communicate with you about your enquiry or ongoing services, meet our legal and regulatory obligations. We may also send you relevant updates or information. You can opt out at any time.

Who we share your information with

To provide our services, we may share your information with: lenders, and product providers, third-party service providers (e.g. credit agencies), referral partners where appropriate, regulators or authorities. We also share information with NZ Financial Services Group Limited (NZFSG), who provides compliance oversight and auditing of our services. This is a requirement of our membership, without this we are unable to provide financial advice.

Storage and security

Your information is stored securely, including in cloud-based systems. We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

Cookies and website use

Our website may use cookies to analyse website traffic. You can disable cookies through your browser settings.

Your rights

You have the right to request: access to the personal information we hold about you, and correction of that information if required.

Providing your information

By providing your contact details, you consent to me or my team contacting you by phone, email, or other means in relation to your enquiry or the services we provide. You are not required to provide personal information, but if you choose not to, we may be unable to provide advice or services to you.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.